CONTACT US
Address:
P.O. Box 13633
Spokane, WA 99213
Phone:
(509) 280-8710
Helping you Screen, Train, and Inspire your Workforce
Save money. Operate more efficiently. Stay flexible and responsive.
ABOUT
Every organization requires effective management to succeed, but many employers struggle to define what that should mean in their organization. It can be the difference between a company that simply exists and a company that actively grows and thrives. Furthermore, every region’s workforce has unique needs and values that a cookie cutter approach to management might neglect completely.
DeCounter & Shamblin combines these principles with decades of experience to offer clients the management and leadership insights their organization needs if they want to grow and thrive at their full potential. We’ve worked with many of the Inland Northwest’s foremost employers in a diverse range of industries including healthcare, financial services, hospitality, manufacturing, government, education, and the nonprofit sector and now we’d love to put our expertise in action for you.
The Art of Leadership
Strategic Planning
An organization can only be as strong as its long-term plans. We’ll help you establish strategic initiatives that avoid stagnation and propel you towards your goals.
Succession Planning
Turnover can happen at any level, usually when you least expect it. Is your organization prepared to weather major vacancies and fill them without breaking stride?
Organizational Development
As organizations grow, it’s essential to maintain a well-balanced org chart. Has yours become ambiguous, lacking in leadership, or burdened with redundancy?
Leadership Development and Training
Leadership is a journey, not a destination. If you want your organization to grow along your journey, you must persistently develop your leadership skills.
Executive Coaching
Our intensely personalized approach to executive coaching can turn your weaknesses into strengths and prevent your strengths from becoming liabilities.
Securing trustworthy employees or tenants is an intense process that begins long before sending an offer letter or signing a lease. Your first step should always include running a thorough background check on every applicant.
Why?
- Nearly all resumes and lease applications contain misrepresentation of basic facts or even outright lies
- One in three business failures are the direct result of employee theft
- Tenants with a prior record of eviction or rent default have a high rate of repeating their mistakes under multiple landlords
- Between property damage, professional negligence, and the cost of finding their replacements, bad hires and tenants can cost you thousands of dollars.
Background Screenings provide:
- State-of-the-Art Technology
Digital access to your securely encrypted screening reports
- Convenience
Self-service report ordering available 24/7
- Speed
Most report data is available within moments of submitting an order
- Information Technology
Report data sources continually updated by experienced investigators
- Simplicity
One click launches a search package tailored to your industry
- Competitive Pricing
Commitment to prices at or below industry average
- Regulatory Protection
Reports current with regulatory changes thanks to compliance officer oversight
- Online Security
Storing reports on our dedicated secure server increases security and efficiency
- Support
Background screening specialists with the information you need, ready to address your questions and concerns by phone or email
- Training
Hands-on support to familiarize yourself with our system
For Employers
Especially amid the turbulence and uncertainty of modern society, businesses and organizations are vulnerable to employee turnover and the inherent risks that come with new hires. Employers need reliable tools like red eCheck background screenings if they want to secure the best possible candidates.
With plans to fit any budget, Red eCheck can help you:
- Confirm the trustworthiness and reliability of any applicant
- Prevent workplace fraud and theft
- Avoid liability and litigation
- Lower training & turnover costs
- Maintain a safe and secure work environment
- Comply with applicable regulations to avoid fines & censure
For Landlords
Any experienced landlord will tell you that an applicant’s previous rental history is an accurate predictor of their future rental behavior. Red eCheck can help you choose only the applicants most likely to meet their financial obligations and responsibly care for your property.
- Reduce the likelihood of resident skips and evictions
- Decrease costs from collections, lost rent, vacancy, and damage
- Enable quick decisions through instantly searchable eviction records
- Increase cash flow: fewer problems = steadier revenue
Call us for more information
Take the first step toward protecting your organization & property.
our expertise
Pam DeCounter
In 2005, Angi and I founded Red and Associates, a Human Resources and Leadership firm in Spokane, Washington. We joined Associated Industries in October of 2015, where I served as the Vice President of Business Solutions through September 2018. I have more than 35 years of experience in small business management, organizational development, and leadership consulting. As a long-time business owner, I have first-hand knowledge and understanding of the challenges faced by small business owners. My experience working with leadership teams in multiple corporate structures gives me a clear view of any business’s planning and management needs. I have done leadership training, coaching, consulting, and planning for businesses in the construction, manufacturing, banking, hospitality, professional services, non-profit, and healthcare industries.
I received a Bachelor’s Degree in Business Administration and a Master’s in Organizational Leadership from Gonzaga University where I went on to serve as an adjunct professor. In my commitment to building a healthy and caring community, I have served on several boards, including Hospice of Spokane, Leadership Spokane, Children’s Hospital Foundation (past president), Vanessa Behan Crisis Nursery (past president), and 2nd Harvest Food Bank (past president). I currently serve as a Civil Service Commissioner for the City of Spokane and I am also a founding member of Feeding Washington.
Angi Shamblin
Pam and I founded and managed Red and Associates, a Human Resources and Leadership Development Consulting company in 2005. We joined Associated Industries in October 2015, where I served as Vice President of HR Strategic Development through September 2018. I have spent my career working with CEO’s and their leadership teams to develop workplaces that encourage engagement and retention of their highest performers. Whether I’m training current or future leaders, coaching executives, or developing strategies to help organizations thrive, my overall business acumen and belief in the importance of building trusting relationships has made me a trusted advisor many employers have come to count on. I have worked with leaders in healthcare, financial services, hospitality, manufacturing, agriculture, and high tech industries.
Serving leaders is my vocation, but I am also committed to serve my community in other ways. I have served as Board Chair for Hospice of Spokane, as a board member for L’Arche Spokane, and I’m a current board member for the North Idaho College Business Management Advisory Committee.
I received a Bachelor’s Degree in Business Administration from Eastern Washington University and I have been certified by the Human Resources Certification Institute as a Senior Professional in Human Resources.